Privacy Policy
The information below provides details about our privacy policy and we ask that you take the time to read it.
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Privacy Policy
1. Information We Collect We collect personal information you provide directly, including your name, email address, phone number, billing details, and business information. We also automatically collect usage data, device information, IP addresses, and cookies when you use our platform. For WhatsApp integrations, we may process contact lists, message templates, and campaign content that you upload to our platform.
2. How We Use Your Information We use your information to: provide and operate our CRM and automation services; process payments and send billing notifications; respond to support requests; detect and prevent fraud; analyse usage to improve our platform; and send promotional communications (with your consent). We never sell your personal data to third parties.
3. Information Sharing We may share your data with trusted service providers (cloud hosting, payment gateways, email delivery) under strict confidentiality agreements. We may also disclose data when required by law or to protect our legal rights. We do not sell or rent your personal information.
4. Cookies & Tracking We use essential, analytics, and preference cookies to operate and improve our platform. You can control cookies via your browser settings, though disabling some may affect functionality.
5. Data Security We implement SSL/TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security audits to protect your data. No method is 100% secure, but we use commercially reasonable measures.
6. Data Retention Active account data is retained during your subscription. After account closure, data is held for 90 days then permanently deleted. Financial records are retained for 7 years as required by law. You may request deletion at any time by emailing
contact@xpressdigital.co.in.
7. Your Rights You have the right to access, correct, delete, or export your personal data. You may also object to marketing communications or withdraw previously given consent. To exercise these rights, email
contact@xpressdigital.co.in — we will respond within 30 days.
8. Changes to This Policy We may update this policy periodically. Significant changes will be communicated via email and by updating the effective date on this page. Continued use of our services constitutes acceptance of the revised policy.
Contact Us Company name: Xpress Digital Address: Shop no 8, Sheetal Nagar Building, near UTI Mutual Funds, Opp to New Swad Hotel, Virar West, Mumbai, Maharashtra 401303 Contact: +91 9665504785 Email:
contact@xpressdigital.co.in